Privacy Policy

Personal information submitted to us via this portal will be used for the purposes specified in this privacy policy or in relevant parts of the portal. We may use the member’s personal information to: (a) Administer the portal; (b) Improve the member’s browsing experience by personalizing the portal; (c) Enable the member’s use of the services available on the portal; (d) Send the member marketing commercial communications consented to by the member by virtue of agreeing to the terms and conditions; (e) Send the member email notifications which the member has specifically requested; (f) Deal with enquiries and complaints made by or about the member relating to the portal; (g) Keep the portal secure and prevent fraud; Where the member submits personal information for publication on our portal, we will publish and otherwise use that information in accordance with the license the member grants to us. The Member by accepting this Privacy Policy expressly consents to allow us to provide his personal information to any third parties for direct/indirect marketing. We shall also disclose Member’s personal information if it is mandatory for us to do so under Indian Laws or in compliance of an Order/Judgement by a Court of competent jurisdiction.

We may disclose information about the member to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose the member’s personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any legal proceedings or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide the member’s information to third parties. The member expressly agrees to such transfers of personal information.

We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of the member’s personal information. We store all the personal information the member provides to us on our secure (password- and firewall- protected) servers. The member is responsible for keeping the member’s password and member details confidential. We will never ask the member for the member’s password (except when the member log in to the portal). We shall never send the member any emails requesting the member to make online payments, any transaction undertaken by the member in response to such phishing emails shall be at the member’s own risk, and we shall not be liable for the same.

A member may instruct us to provide him with any personal information we hold about him. Provision of such information will be subject to:

(a) The supply of appropriate evidence of his identity (for this purpose, we will usually accept a photocopy of the member’s passport certified by a solicitor or bank plus an original copy of a utility bill showing the member’s current address).

We keep the member’s information for as long as the member’s account is active or as per our internal policies. However, in case of direction by Court or legal authorities, we shall retain the member’s information for a longer period as may be stipulated by the authorities.